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HFM Review

Formerly HotForex — no-minimum Cent and Zero accounts with deep emerging-market reach.

FCACySECFSCACMAFounded2010HeadquartersLarnaca, Cyprus
4.2
Rating · / 5
Visit HFM
  • No-minimum Cent and Micro accounts suit small deposits
  • Very high leverage available on offshore entities
  • Strong presence and localized support across emerging markets
  • Brand recognition took a hit after the 2022 HotForex-to-HFM rebrand
  • Tightest spreads and lowest costs apply only to the Zero account tier
  • Best leverage and looser trading rules are only available on unregulated offshore entities, not the FCA/CySEC-regulated ones
Min deposit
$0
Spreads from
0.0 pipsZero
Max leverage
up to 1:2000offshore entities; FCA/CySEC entities are capped much lower
Commission
From $3 per lot per sideZero account
  • Demo account
  • Islamic account
  • Copy trading
  • Negative balance protection

At a glance

Platforms
  • MT4
  • MT5
  • Web platform
  • Mobile app
Instruments
  • Forex
  • CFDs
  • Stocks
  • Indices
  • Commodities
  • Crypto
Not accepted from

US, Canada, Belgium, Cuba, Iran, North Korea, Syria, Sudan, South Sudan, Yemen, Afghanistan, Libya, Somalia, Myanmar, Zimbabwe, Central African Republic, DR Congo, Vanuatu, Occupied Palestinian Territories; the international entity also excludes UAE and Türkiye residents

Payment methods
  • Bank transfer
  • Card
  • Skrill
  • Neteller
  • Crypto
Base currencies
  • USD
  • EUR
  • GBP
Execution
Market maker / STP depending on account typedealing desk on Cent and Premium, no dealing desk on Zero

Pros

  • No-minimum Cent and Micro accounts suit small deposits
  • Very high leverage available on offshore entities
  • Strong presence and localized support across emerging markets
  • Choice of MT4 and MT5 with a built-in copy-trading option

Cons

  • Brand recognition took a hit after the 2022 HotForex-to-HFM rebrand
  • Tightest spreads and lowest costs apply only to the Zero account tier
  • Best leverage and looser trading rules are only available on unregulated offshore entities, not the FCA/CySEC-regulated ones
  • In-house research and education tools are average compared to top-tier competitors

Is HFM safe?

HFM is regulated by FCA, CySEC, FSCA (South Africa), CMA (Kenya), FSA (Seychelles), DFSA (Dubai). Regulator warnings or enforcement actions on record.

Trustpilot
Rating suspended by Trustpilot

2,947 reviews · source

Regulator warnings or enforcement actions on record

1 enforcement actions

Enforcement actions

  • CySEC2016source

    CySEC imposed a €105,000 administrative fine on HF Markets (Europe) Ltd for breaches of the Investment Services Law and related directives, including record-keeping, oversight of outsourced client support and risk disclosures.

What clients complain about

  • Trustpilot has suspended HFM's calculated star rating, citing a breach of its guidelines (the underlying reviews, split roughly 73% five-star and 11% one-star, remain visible).
  • Recurring negative themes include delayed or unresolved withdrawals, deposits not being credited promptly, account closures tied to alleged bonus abuse, and slippage or rejected orders during high-volatility news events.
  • Positive reviews commonly praise ease of account opening, deposit speed, and multilingual support.

See every warning and action we have on record

Account types

AccountMin depositSpreads fromCommission
Cent$0variableNone
Zero$00.0 pipsFrom $3 per lot per side
Premium$0variable, widerNone
Auto$0variableNone

What does HFM charge?

HFM quotes EUR/USD from From 0.0 pips on its Zero account. 4 of the 4 payment methods listed take deposits free of charge.

Typical spreads

InstrumentAccountSpreadCommission
EUR/USDZeroFrom 0.0 pips$3/lot/side
EUR/USDCent/PremiumFrom 1.4 pipsNone
GBP/USDZeroFrom 0.0 pips$3/lot/side
GBP/USDCent/PremiumFrom 1.4 pipsNone

Deposit & withdrawal fees

MethodDeposit feeWithdrawal feeProcessing time
Bank wireFree (deposits over $100)Free from HFM (bank charges may apply)2-7 business days
Debit/credit cardFreeFreeUp to 10 minutes
Skrill / NetellerFreeFreeInstant to 10 minutes
CryptoFree1% (BitPay)Instant to 10 minutes (network-dependent)
HFM fees: withdrawal, inactivity, spreads

Which countries does HFM accept?

HFM accepts clients from 20 of the countries we checked and does not accept 11. Restricted: United States, Canada, Türkiye.

Regulation and safety of funds

HFM operates through a group of separately licensed entities rather than a single global company. HF Markets (UK) Ltd is authorised by the FCA (FRN 801701), and HF Markets (Europe) Ltd holds a CySEC licence (183/12) that gives it MiFID passporting rights across the EU. HF Markets SA (PTY) Ltd is registered with South Africa's FSCA (FSP 46632), HFM Investments Ltd is licensed by Kenya's CMA (licence 155), and HF Markets (Seychelles) Ltd holds a Seychelles FSA securities dealer licence (SD015).

Which entity you're onboarded to depends on where you live, and it matters: the FCA and CySEC entities carry investor-compensation cover and strict leverage caps, while offshore entities such as HF Markets (SV) Ltd, an unregulated company registered in St Vincent & the Grenadines, offer higher leverage and fewer restrictions but no meaningful regulatory protection if something goes wrong. Always check which entity holds your account before judging the safety of your funds.

Fees and spreads

HFM's Zero account offers spreads from 0.0 pips plus a per-side commission, and is aimed at cost-sensitive traders using scalping or algorithmic strategies. The Cent, Premium, and Auto account types instead carry no commission but wider, variable spreads built into the price. Which structure works out cheaper depends on your trade size and frequency, so it's worth comparing both against your own trading style rather than assuming Zero is always cheaper.

Overnight positions incur swap charges that vary by instrument and direction, and swap-free (Islamic) accounts are available for traders who need to avoid interest-based charges.

Platforms and tools

HFM runs on MetaTrader 4 and MetaTrader 5, available as desktop downloads, a web trader, and mobile apps for iOS and Android — there is no proprietary desktop platform or cTrader option. A built-in copy-trading feature lets traders follow and mirror strategies from other users directly inside the HFM ecosystem.

Add-on tools include an Autochartist plugin for automated technical analysis, an in-house 'Advanced Insights' research feed, daily market commentary, and a set of beginner video courses and webinars. These extras are useful but not as deep as the research offered by some larger competitors.

Deposits and withdrawals

HFM supports bank transfers, debit and credit cards, and e-wallets including Skrill and Neteller, along with cryptocurrency deposits on supported entities. PayPal, Apple Pay, and Google Pay are not offered. HFM states it does not charge deposit fees; bank transfers over $100 are free, cards typically process in minutes with no HFM-side fee, and e-wallet deposits are usually instant.

Withdrawal processing times and any third-party fees vary by method and by which regional entity holds your account, so check the terms for your specific account before relying on a same-day payout.

Customer support

Support is available through live chat, email, and phone during weekday trading hours, with coverage across dozens of languages reflecting HFM's strong footprint in Africa, Asia, and Latin America. Response quality is generally rated well by users in independent reviews, though experiences vary somewhat by regional entity.

Who is it for

HFM suits traders who want to start small — its Cent and Micro-style accounts have no minimum deposit — and traders in emerging markets who value strong local language support and payment options. It's a reasonable fit for MetaTrader users who want built-in copy trading.

It's a weaker fit for traders who prioritize the very lowest possible costs across every account type, want in-depth proprietary research tools, or need the reassurance of trading only through a top-tier regulator — since HFM's most flexible terms and highest leverage sit with its offshore entities rather than its FCA or CySEC companies.

How to open an account

HFM

Before you apply

Minimum age
18+
Documents required
Government-issued photo ID (passport, national ID, or driving licence) and proof of address (recent utility bill or bank statement)

Accounts can be opened online; trading is enabled only after identity and address documents pass verification.

  1. 1.

    Register

    Sign up on hfm.com with your name, email, and phone number to create a trading account.

  2. 2.

    Verify your identity

    Upload a government-issued ID and a proof-of-address document to pass KYC checks.

  3. 3.

    Choose an account type

    Pick from Cent, Zero, Premium, or Auto accounts depending on your deposit size and trading style.

  4. 4.

    Fund your account

    Deposit using bank transfer, card, or an e-wallet such as Skrill or Neteller.

  5. 5.

    Start trading

    Download MT4 or MT5, or use the web/mobile platform, to begin placing trades.

Good to know before you start

Why you have to verify your identity

Why you have to verify your identity

Every regulated broker and exchange must confirm who you are before you can trade or withdraw. Expect to upload a passport or national ID and a proof of address under three months old (utility bill or bank statement). Most platforms approve documents within a few hours; a mismatch between your ID and the name on your payment method is the most common reason for delays.

How funding your account works

How funding your account works

Deposits by card or e-wallet usually land within minutes; bank wires take one to three business days and may carry a fee from your bank. Withdrawals go back to the method you deposited with, which is an anti-money-laundering rule rather than a platform choice. Start with the minimum, confirm a small withdrawal works, then scale up.

What to expect on your first trade

What to expect on your first trade

Open a demo account first if the platform offers one, then place a small live trade on a liquid market such as EUR/USD or BTC/USD. Check the spread, the commission and the swap before you confirm. Set a stop-loss on every position — losing a small amount quickly is the cheapest lesson in trading.

About the company

Parent company
HF Markets Group (HF Markets Holdings Ltd)
Founded
2010
Headquarters
Larnaca, Cyprus
Countries served
180+ countries

Contact & support

Support hours
24/5
Live chat
Yes
Languages
English, and 25+ other languages
Address
HF Markets (Europe) Ltd, Spyrou Kyprianou 50, Irida 3 Tower, 10th Floor, Larnaca 6057, Cyprus

Awards & recognition

  • 2026

    Most Trusted Broker – Global

    Global Brands Magazine

  • 2026

    Best Trading Experience – Global

    World Business Outlook

  • 2026

    Excellence in Customer Support – Asia

    World Business Outlook

  • 2025

    Best CFD Broker

    Wealth Expo Argentina

  • 2025

    Most Reliable Broker

    Wealth Expo Argentina

  • 2025

    Best Middle East Broker

    Summit Oman

  • 2024

    Global Broker of the Year

    World Business Achievers Awards

  • 2024

    Best Broker for Beginners

    Fx|Scouts Annual Broker Awards

  • 2024

    Best Forex Broker MENA

    ProFX Awards Dubai

  • 2024

    Best Broker of the Year, Egypt

    Smart Vision Summit Egypt

  • 2024

    Most Reliable Broker

    Wealth Expo Colombia

  • 2024

    Best Copy Trading

    Money Expo Colombia

Frequently asked questions

Is HFM regulated?

Yes, but through several separate entities rather than one license. HFM's UK company is regulated by the FCA, its European company by CySEC, and its South African company by the FSCA, alongside licensed entities in Kenya (CMA) and Seychelles (FSA). The protections you get depend on which entity your account sits with.

What is the minimum deposit at HFM?

HFM's Cent and Micro-style accounts have no minimum deposit, making them accessible for new or small-capital traders. Other account types, such as Zero, typically require a larger opening deposit.

Does HFM accept US clients?

No. HFM does not accept clients from the United States, along with Canada, the UAE, Turkey, Iran, North Korea, Syria, Sudan, and Yemen.

What trading platforms does HFM offer?

HFM offers MetaTrader 4 and MetaTrader 5 across desktop, web, and mobile, plus a built-in copy-trading feature. It does not offer a proprietary desktop platform or cTrader.

Does HFM offer an Islamic (swap-free) account?

Yes, HFM provides swap-free accounts for traders who need to avoid overnight interest charges for religious reasons.

Sources

  1. 1hfm.com
  2. 2register.fca.org.uk
  3. 3forexbrokers.com
  4. 4investortrip.com
  5. 5hfmarkets.co.uk
  6. 6lei-lookup.com
  7. 7tradersunion.com
  8. 8trustpilot.com
  9. 9cysec.gov.cy
  10. 10fsca.co.za
  11. 11licensees.cma.or.ke
  12. 12fsaseychelles.sc
  13. 13hfm.com
  14. 14hfm.com
  15. 15hfm.com
  16. 16hfm.com
  17. 17hfm.com
  18. 18cysec.gov.cy
  19. 19fsaseychelles.sc
  20. 20dfsa.ae
  21. 21prnewswire.com
  22. 22cysec.gov.cy
  23. 23fastbull.com
  24. 24compareforexbrokers.com
  25. 25fxstreet.com
  26. 26bestbrokers.com
  27. 27dailyforex.com
  28. 28tradingbeasts.com
  29. 29brokersprofile.com
  30. 30tradingpedia.com
  31. 31fastbull.com

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