Contact
Found an error in our data? Have a platform you want reviewed, or a dispute with a broker we cover? We read everything that arrives. The editorial team is at support@brokersift.com, and what follows is simply how to get a useful answer faster.
Reporting a correction
Corrections are the fastest thing we act on, and the ones that include three things are fixed fastest of all: the page URL, the specific figure as it currently appears, and where the correct value can be verified — a page on the platform's own site, a regulator's register entry, or a fee schedule.
That last part is what separates a correction from an opinion. A spread that has changed, a licence number that has moved, a payout rule that was updated — each is a one-line fix once the source is in front of us. Corrections are made whether they flatter the platform or not.
Asking for a platform to be reviewed
Send the platform's name and the exact legal entity it operates through, and we will put it in the queue. What decides the order is how many readers are likely to be choosing about it, not who asks.
Two things will stop a review before it starts: licensing that cannot be confirmed on a regulator's own register, and a withdrawal-complaint pattern that the platform has not answered publicly. In those cases the platform is left out of the site rather than published with a caution attached.
If you are a broker, exchange or prop firm
Factual disputes are welcome and are handled the same way as any other correction: show the source, and the page changes. Send the specific claim and the evidence rather than a general objection to the tone.
What we do not do is worth stating plainly, so that nobody spends time on it. We do not accept payment for coverage, for a score, for a position in a listing, or for the removal of a warning. There is no sponsored-review product and no rate card. An offer of any of those will simply go unanswered.
Press, data and partnerships
For press enquiries, data requests or anything involving the comparison tables, use the same address and say what the data is for. Figures from this site may be cited with a link to the page they came from.
For anything involving an account you hold with a broker or exchange, we are the wrong address: we are an information service and have no access to your account, your funds or your personal data at any platform. That has to go to the platform, and if it goes nowhere there, to its regulator.
What to expect
Everything is read. Corrections with a verifiable source are usually live within a day or two; review requests and longer questions take longer, because they mean doing the research rather than answering the email.
We do not ask for personal information, account numbers, passwords or documents, and no legitimate message from us ever will. If something claiming to be from BrokerSift asks you for any of that, it is not from us.
Frequently asked questions
How do I report a wrong figure on a review?
Email support@brokersift.com with the page URL, the figure as it appears now and where the correct value can be verified. That is everything needed for a same-week fix, usually sooner.
Can I pay to have my platform listed or rated higher?
No. There is no paid placement, no sponsored review and no way to buy a score, a ranking position or the removal of a warning.
I have a problem with my broker. Can BrokerSift help?
Not directly — we are an information service with no access to any platform's accounts. Raise it with the platform in writing, and if that goes nowhere, with the regulator named on your account agreement.
Do you accept guest posts or link requests?
No. Everything published here is written by the editorial team, and links inside articles are placed because they help the reader rather than because they were requested.