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LBank Review

Early-listing altcoin exchange where basic trading works without ID verification.

FINTRACFinCENFounded2015HeadquartersBritish Virgin Islands (registered); operational base reported in Hong Kong/Asia
3.2
Rating · / 5
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  • Crypto trading and withdrawals possible without mandatory KYC, up to daily limits
  • Very early listings for new and small-cap altcoins
  • Simple, flat 0.10% spot fee schedule
  • Consistently poor customer-review scores (around 1.6-1.9/5 on Trustpilot), with frequent withdrawal-delay complaints
  • Offshore, lightly regulated structure with no tier-one license
  • Higher-than-average crypto withdrawal fees since third-party providers handle payouts
Maker fee
0.10%spot, flat
Taker fee
0.10%spot, flat
Coins listed
800
Max leverage
125xfutures
  • Fiat on/off-ramp
  • Futures
  • Staking
  • Copy trading

At a glance

Payment methods
  • Card
  • P2P
  • Crypto
KYC
Not required
Not accepted from
  • United States
  • Canada
  • India
  • Egypt
  • Mainland China
  • Hong Kong
  • Macau
  • Afghanistan
  • Antigua and Barbuda
  • Burundi
  • Central African Republic
  • Cuba
  • Democratic Republic of the Congo
  • Guinea-Bissau
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Mali
  • North Korea
  • Palau
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Venezuela
  • Yemen
  • and the Crimea
  • Donetsk and Luhansk regions
  • per LBank's published KYC list
Withdrawal fee
Varies per asset/networkcommonly reported as higher than major-exchange peers due to third-party payout processing
Native token
LBK
Insurance fund
$100 millionFutures Risk Protection Fund covering platform-caused price spikes on the top 100 futures pairs; pays 120% of verified losses

Pros

  • Crypto trading and withdrawals possible without mandatory KYC, up to daily limits
  • Very early listings for new and small-cap altcoins
  • Simple, flat 0.10% spot fee schedule
  • Wide asset coverage with over 800 listed coins

Cons

  • Consistently poor customer-review scores (around 1.6-1.9/5 on Trustpilot), with frequent withdrawal-delay complaints
  • Offshore, lightly regulated structure with no tier-one license
  • Higher-than-average crypto withdrawal fees since third-party providers handle payouts
  • History of user reports alleging account freezes and fund-access issues

Is LBank safe?

LBank is regulated by FINTRAC (Canada) — Money Services Business registration, FinCEN (United States) — Money Services Business registration. No regulator warnings or enforcement actions found.

Trustpilot
Rating suspended by Trustpilot

328 reviews · source

No regulator warnings or enforcement actions found

What clients complain about

  • LBank's Trustpilot rating is currently suspended after Trustpilot found guideline breaches and removed a number of fake reviews, so no reliable aggregate score is available.
  • Of the 328 reviews still shown, roughly four in five are 1-star, with withdrawal delays and unresponsive support cited as the dominant theme; a small minority report satisfactory experiences.
  • LBank's only disclosed registrations are money-services-business registrations in Canada (FINTRAC) and the United States (FinCEN) under LBK Exchange Limited; these are anti-money-laundering registrations, not licences that supervise trading conduct or protect client funds, and the exchange does not accept US or Canadian residents.

See every warning and action we have on record

What does LBank charge?

LBank charges 0.10% maker and 0.10% taker at the Spot (flat, all users) tier. 2 of the 2 payment methods listed take deposits free of charge.

Spot fee tiers

Tier30-day volumeMakerTaker
Spot (flat, all users)Any0.10%0.10%
Futures (flat, all users)Any~0.02%~0.06%

Deposit & withdrawal fees

MethodDeposit feeWithdrawal feeProcessing time
Crypto depositFree—Varies by network
Crypto withdrawal—Varies by asset; reported higher than major exchanges (routed via third-party payment processors)Varies by network and review status
LBank fees: trading, deposit, withdrawal

Security and licensing

LBank was founded in 2015 by Eric He and is registered in the British Virgin Islands, with reported operational ties to Hong Kong. It does not hold a major tier-one license from regulators like the FCA or ASIC. Instead, LBank has picked up a patchwork of narrower registrations, including US state money transmitter licenses (such as Alabama, obtained in 2024) and money services business registrations in the US and Canada, which cover specific payment-related activities rather than the exchange's core crypto trading business.

This offshore, multi-jurisdiction structure means LBank users have limited recourse through formal regulatory complaint channels compared with exchanges holding licenses in major financial centers. Independent reviewers frequently note that LBank's regulatory footprint is thin relative to its trading volume.

Trading fees

LBank uses a flat spot trading fee of around 0.10% for both makers and takers, which is straightforward but not tiered down for high-volume traders the way some competitors are. Futures trading fees are lower, with makers typically paying around 0.02% and takers around 0.06%.

Crypto deposits are generally free. Withdrawal fees vary by asset and network and are described by several reviewers as running higher than exchanges such as Binance or Bybit, reportedly because LBank routes withdrawals through third-party payment processors rather than handling them directly.

Coins and products

LBank lists a very large number of assets — estimates from third-party trackers range from around 800 to over 1,000 coins and well over 1,000 trading pairs — with a reputation for listing new and small-cap tokens earlier than larger exchanges. Products include spot trading, margin, futures (with high leverage), staking-style earn products, and copy trading tools.

The breadth of listings is a double-edged feature: it appeals to traders looking for early exposure to new projects, but many of the smaller listed tokens carry high volatility and liquidity risk.

Deposits and withdrawals

LBank does not enforce mandatory KYC for basic crypto deposits, trading, or withdrawals in most supported regions, though this comes with daily withdrawal caps for unverified accounts (reported figures include limits in the tens of thousands of USDT equivalent, or a set BTC-denominated cap per day). Completing KYC raises these limits substantially. Fiat-related transactions always require full identity verification.

Withdrawal complaints — including funds held for extended 'security review' periods — are a recurring theme in independent reviews and should factor into how much capital a trader is comfortable keeping on the platform at any time.

Support

LBank offers 24/7 live chat and a support ticket system, but its Trustpilot scores are poor — commonly cited between roughly 1.6 and 1.9 out of 5 — with the large majority of reviews being one-star and centered on withdrawal delays and unresponsive support. This pattern is consistent enough across independent review sites to be treated as a real risk factor rather than isolated complaints.

Who is it for

LBank fits traders specifically hunting early access to new or small-cap altcoins who are willing to accept offshore regulatory status, mixed support quality, and withdrawal friction as trade-offs. It is not a good fit for beginners, for anyone wanting mainstream regulatory protection, or for traders planning to hold large balances on the exchange for extended periods.

How to open an account

LBank

Before you apply

Verification time
Instant account creation; KYC only needed to raise limits or use fiat features
Minimum age
18+
Documents required
None to start trading crypto-to-crypto; government ID and facial verification for full KYC and higher withdrawal limits

Deposits, trading, and crypto withdrawals are usable without KYC in supported regions, subject to daily limits; fiat transactions always require KYC

  1. 1.

    Create an account

    Sign up with an email or phone number; no identity document is required to get started.

  2. 2.

    Secure the account

    Enable two-factor authentication before depositing any funds.

  3. 3.

    Deposit crypto

    Transfer crypto directly to your LBank wallet address; crypto deposits are typically free.

  4. 4.

    (Optional) Complete KYC

    Submit ID and a selfie to raise daily withdrawal limits and enable fiat-related services.

  5. 5.

    Start trading

    Access spot, margin, and futures markets, or use LBank's copy trading and grid bot tools.

Good to know before you start

Why you have to verify your identity

Why you have to verify your identity

Every regulated broker and exchange must confirm who you are before you can trade or withdraw. Expect to upload a passport or national ID and a proof of address under three months old (utility bill or bank statement). Most platforms approve documents within a few hours; a mismatch between your ID and the name on your payment method is the most common reason for delays.

How funding your account works

How funding your account works

Deposits by card or e-wallet usually land within minutes; bank wires take one to three business days and may carry a fee from your bank. Withdrawals go back to the method you deposited with, which is an anti-money-laundering rule rather than a platform choice. Start with the minimum, confirm a small withdrawal works, then scale up.

What to expect on your first trade

What to expect on your first trade

Open a demo account first if the platform offers one, then place a small live trade on a liquid market such as EUR/USD or BTC/USD. Check the spread, the commission and the swap before you confirm. Set a stop-loss on every position — losing a small amount quickly is the cheapest lesson in trading.

About the company

Parent company
LBK Exchange Limited
Founded
2015
Headquarters
British Virgin Islands (registered); operational base reported in Hong Kong/Asia
Countries served
210+ countries and regions

Contact & support

Support hours
24/7
Live chat
Yes
Languages
English, Chinese, and other languages via the multilingual support center

Frequently asked questions

Is LBank regulated?

LBank does not hold a major tier-one financial license. It has obtained narrower registrations such as US state money transmitter licenses and money services business registrations, but its core exchange operates from an offshore BVI base.

Do I need ID to use LBank?

No, in most supported regions you can create an account, deposit crypto, trade, and withdraw crypto up to daily limits without completing KYC. Full verification is required for fiat transactions and to raise withdrawal limits.

Is LBank safe?

LBank has consistently poor customer-review scores, commonly around 1.6-1.9 out of 5 on Trustpilot, with many complaints about delayed or blocked withdrawals. Users should treat balances on the platform with appropriate caution and avoid holding more than they are prepared to risk.

Can US residents use LBank?

No, LBank's terms of use exclude US residents from its services.

What are LBank's trading fees?

Spot trading fees are a flat 0.10% for both makers and takers; futures fees are lower, roughly 0.02% maker and 0.06% taker.

How many coins does LBank list?

Estimates vary by source, but LBank lists somewhere between roughly 800 and over 1,000 coins, with a reputation for early small-cap and new-token listings.

Sources

  1. 1lbank.com
  2. 2lbank.com
  3. 3trustpilot.com
  4. 4trustpilot.com
  5. 5cryptovanguards.com
  6. 6coingecko.com
  7. 7coinmarketcap.com
  8. 8tracxn.com
  9. 9medium.com
  10. 10lbank.com
  11. 11lbank.com
  12. 12lbank.com
  13. 13lbank.com
  14. 14lbank.com
  15. 15lbank.com
  16. 16www10.fintrac-canafe.gc.ca
  17. 17fincen.gov
  18. 18facebook.com
  19. 19discord.com
  20. 20linkedin.com
  21. 21osc.ca

Ready to try LBank?

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