INFINOX Review

INFINOX has four real licences and one uncomfortable gap. INFINOX Capital Ltd is FCA-authorised in the UK (FRN 501057, company 06854853), IX Capital Group Limited is registered with the Securities Commission of The Bahamas (SIA-F188), INFINOX Capital Ltd SA is an FSCA financial services provider in South Africa (FSP 50506) and INFINOX Limited holds an Investment Dealer licence from the Mauritius FSC (GB20025832).

The gap is the international site. Its own footer states that INFINOX Global Limited, trading as INFINOX, is incorporated in Anguilla under company number A000001246 — an incorporation, not a financial licence. Anguilla does not license this kind of business, and the group's separate UAE company, Infinox Financial Consultants LLC, holds a Category 5 permission (20200000379) that covers marketing and client introduction rather than holding client money. A Cyprus company, INFINOX Services EU Limited, handles payments only. None of that makes INFINOX a scam — the FCA and FSCA arms are real and supervised — but it does mean the licence you read about on the homepage may not be the company on your contract.

Two retail accounts, both opening from a single dollar. STP is spread-only and quotes from roughly 0.9 pips on EUR/USD. ECN quotes from about 0.2 pips and adds around $6 per lot in commission, which puts all-in trading costs near $9 to $9.50 per lot — competitive rather than class-leading, and better than most brokers that accept a $1 opening balance.

Leverage is tiered by instrument and by entity: up to 1:1000 on forex and indices through the offshore arm, 50:1 on commodities, 33:1 on crypto and 10:1 on shares, while FCA-regulated UK clients are capped at 1:30. INFINOX does not publish an inactivity fee schedule prominently, so confirm the terms for your entity in writing before you open.

MetaTrader 4 and MetaTrader 5 across desktop, web and mobile, plus the in-house IX App. IX Social provides copy trading, and PAMM accounts are available for managed money — a fuller toolkit than most brokers of this size offer.

The instrument list is the real surprise: around 750 share CFDs, 49 currency pairs, 43 cryptocurrencies, 14 commodities, ten indices, seven metals, five energy products and a futures range. For a broker whose accounts open at $1, that breadth is well ahead of the norm.

Funding runs through Visa and Mastercard, bank transfer, Skrill, Neteller and crypto in Bitcoin and Ethereum. Card and e-wallet deposits are usually immediate; bank transfers take the usual few days.

Most Trustpilot reviewers describe withdrawals as fast, and the loyalty programme gets positive mentions. The minority report is sharper: withdrawals delayed or cancelled without explanation, usually alongside an account restriction rather than on its own. Test a small withdrawal early so you learn how your entity behaves before size is on the line.

Support runs 24/5 by live chat, email at [email protected] and phone, in around fifteen languages — broad cover for a broker of this size, and reviewers rate responsiveness well.

Where support is described as failing is in disputes rather than day-to-day questions. Clients who have had a balance adjusted or an account restricted report explanations that arrive slowly and in general terms, which is the pattern behind most of the one-star reviews.

INFINOX has traded since 2009 and holds a strong public score: 4.3 out of 5 on Trustpilot across more than 1,100 reviews, 81% of them five-star, praising spreads, the interface, the loyalty programme and withdrawal speed. No regulator has published a warning against the group.

The 11% one-star minority is consistent enough to matter, and it clusters on one theme: accounts restricted and balances reduced after profitable trading, often around news releases, with the regulatory question raised directly — reviewers pointing out that the site presents Mauritius and FCA regulation while the client agreement names the Anguilla company. Read both documents before you decide how much to fund.