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CXM Review
An FCA licence for professionals only, an offshore company for everyone else, and 2,000,000:1 leverage.
- A genuinely broad product: over 1,000 CFDs across seven asset classes, MT4, MT5, TradingView, a proprietary CXM Trader terminal, FIX API, copy trading and PAMM accounts.
- Free funding in both directions on every method — cards, bank wire, e-wallets, crypto and local bank rails — with minimums from $10 and a claim that 95% of withdrawals clear in under 15 minutes.
- A Trustpilot score of 4.5 from 878 reviews, with 79% of negative reviews answered, which is far stronger than anything else at this end of the market.
- The FCA authorisation is marketing decoration for retail readers: CXM Prime Ltd works exclusively with professional clients and eligible counterparties, and the UK is on CXM's own restricted list.
- Client money sits with CXM Group (SC) Ltd in Seychelles or CXM Direct LLC in St Vincent and the Grenadines, which holds a company registration number (444 LLC 2020) and no financial services licence at all.
- The advertised "unlimited" leverage is 2,000,000:1 on accounts under $500 of equity — a setting that exists to liquidate small accounts quickly, not to help them.
- Min deposit
- $10
- Spreads from
- 0.0 pipsZero and ECN
- Max leverage
- 1:2000on Cent and CXM Trader; marketed as unlimited on Standard and ECN, which is 2,000,000:1 below $500 equity and 50,000:1 to $1,000
- Commission
- None on Standard, Cent and CXM Tradera per-lot commission on ECN that CXM does not publish
- Demo account
- Islamic account
- Copy trading
- Negative balance protection
At a glance
- Platforms
- MT4
- MT5
- TradingView
- Web platform
- Mobile app
- Instruments
- Forex
- CFDs
- Stocks
- Indices
- Commodities
- Crypto
- Not accepted from
- Afghanistan
- Belarus
- China
- Cuba
- Hong Kong
- Iran
- Libya
- Myanmar
- North Korea
- Russia
- Somalia
- Sudan
- Ukraine
- the United Kingdom
- the United States and Yemen
- Payment methods
- Bank transfer
- Card
- Crypto
- Execution
- Raw spreads with commission on Zero and ECNspread-only on Standard, Cent and CXM Trader
Pros
- A genuinely broad product: over 1,000 CFDs across seven asset classes, MT4, MT5, TradingView, a proprietary CXM Trader terminal, FIX API, copy trading and PAMM accounts.
- Free funding in both directions on every method — cards, bank wire, e-wallets, crypto and local bank rails — with minimums from $10 and a claim that 95% of withdrawals clear in under 15 minutes.
- A Trustpilot score of 4.5 from 878 reviews, with 79% of negative reviews answered, which is far stronger than anything else at this end of the market.
- An explicit negative balance protection guarantee and a $5m Howden-placed professional indemnity and crime policy underwritten in the Lloyd's market.
Cons
- The FCA authorisation is marketing decoration for retail readers: CXM Prime Ltd works exclusively with professional clients and eligible counterparties, and the UK is on CXM's own restricted list.
- Client money sits with CXM Group (SC) Ltd in Seychelles or CXM Direct LLC in St Vincent and the Grenadines, which holds a company registration number (444 LLC 2020) and no financial services licence at all.
- The advertised "unlimited" leverage is 2,000,000:1 on accounts under $500 of equity — a setting that exists to liquidate small accounts quickly, not to help them.
- CXM reverses profits and suspends accounts under a latency-arbitrage clause. An April 2026 reviewer describes a $102 deposit turned into $522 of profit, a $604 withdrawal refused and the account suspended; CXM's public reply confirms that "profit adjustments and account restrictions" are applied in such cases.
Is CXM safe?
CXM is regulated by FCA (United Kingdom), SCA (UAE), FSA (Seychelles), FSC (Mauritius), SERC (Cambodia). No regulator warnings or enforcement actions found.
What clients complain about
- Trustpilot rates CXM 4.5 out of 5 across 878 reviews — 91% five star, 5% one star, 252 of them from the past year.
- CXM claimed the profile in August 2025, pays for a Trustpilot subscription and invites customers to review, so the positive volume is partly solicited; it also replies to 79% of negative reviews, which is unusual in this segment.
- The critical reviews converge on one theme: profits reversed and accounts suspended under CXM's latency-arbitrage clause.
- An April 2026 reviewer describes a $102 deposit, $522 of profit, a $604 withdrawal refused and the account suspended; CXM's public reply confirms the classification and states that profit adjustments and account restrictions may be applied in such cases.
- Others report swap charges on accounts marked swap-free, balance adjustments notified only after the fact, and slippage or execution disputes.
Account types
| Account | Min deposit | Spreads from | Commission |
|---|---|---|---|
| Cent | $10 | Variable | None |
| Standard | $50 | Variable | None |
| CXM Trader | $100 | Variable | None |
| ECN | $100 | Raw interbank spreads | Per lot, figure not published |
| Zero | $1000 | From 0.0 pips | Not published |
What does CXM charge?
CXM quotes EUR/USD from From 0.0 pips on its Zero account. 5 of the 5 payment methods listed take deposits free of charge.
Typical spreads
| Instrument | Account | Spread | Commission |
|---|---|---|---|
| EUR/USD | Zero | From 0.0 pips | Not published |
| EUR/USD | ECN | Raw interbank spreads | Per lot, figure not published |
| EUR/USD | Standard | Variable, marketed as from 0.00 pips | None |
Deposit & withdrawal fees
| Method | Deposit fee | Withdrawal fee | Processing time |
|---|---|---|---|
| Visa / Mastercard | None | None | Instant, $20 minimum withdrawal |
| E-wallets | None | None | Instant, $10 minimum withdrawal |
| Crypto | None | None | Instant, $50 minimum withdrawal |
| Bank wire | None | None | 1–2 business days, $100 minimum withdrawal |
| Local bank transfer | None | None | 1–2 business days, $100 minimum withdrawal |
Which countries does CXM accept?
CXM accepts clients from 28 of the countries we checked and does not accept 4. Restricted: United States, United Kingdom, Iran.
Accepts clients from28
Not available in4
Based on the platform’s published terms and regional entities. Availability changes — confirm on the official site before opening an account.
Six companies, and the two that matter
CXM lists CXM Prime Ltd under FCA 966753 in London, CXM Securities LLC under UAE licence 20200000267 in Dubai, CXM Group (SC) Ltd under Seychelles FSA licence SD231, CXM Global under Mauritius FSC GB21026337, CXM Co. Ltd under Cambodia's SERC, and CXM Direct LLC in St Vincent and the Grenadines. Read past the badges and the picture changes. The FCA company "works exclusively with professional clients or eligible counterparties." The UAE licence is Category 5, which covers the introduction and promotion of financial services and which CXM itself says "does not hold client funds or execute trades."
That leaves the two companies CXM's own safety-of-funds page names as custodians of client money: CXM Group (SC) Ltd in Seychelles and CXM Direct LLC in St Vincent and the Grenadines. St Vincent's registrar issues company numbers, not financial licences: the island's authorities have stated publicly that no forex or brokerage licence is issued there and that forex trading is not regulated. So the strongest licence in the group covers clients you almost certainly are not, and the company that may hold your balance may hold no licence at all.
What "unlimited leverage" actually means
CXM's slogan is "trade without limits" and its Standard and ECN accounts advertise unlimited leverage. The leverage policy spells out what that is. It applies only after you have executed two trades, only on Standard and ECN, and not on exotics, crypto, energies, base metals, baskets, shares or indices. Below $500 of account equity, unlimited is displayed as 2,000,000:1. Between $501 and $1,000 it is 50,000:1. Above $1,000 it reverts to the normal ladder, which runs 1:2000 under $10,000 of equity, 1:1000 to $30,000, 1:500 to $100,000 and 1:100 above that.
Two million to one on a sub-$500 account is not a trading tool. At that setting a fraction of a pip against the position wipes the equity, and the 120% margin call with a 30% stop-out will not save it. Leverage also drops to 1:200 in news windows and 1:100 on new end-of-day and end-of-week positions. CXM does offer negative balance protection, so the loss is capped at the deposit — but the deposit is exactly what is at risk.
Accounts, costs and instruments
Five live tiers. Cent opens at $10 with 1:2000 and cent-sized lots. Standard opens at $50, commission-free with variable spreads, and carries the unlimited-leverage label. CXM Trader is the proprietary platform account at $100 and 1:2000. ECN opens at $100 with raw spreads plus a per-lot commission CXM does not publish. Zero needs $1,000 for spreads from 0.0 pips on the majors at 1:1000. All five reach the same book: more than 1,000 CFDs across forex, metals, energy, indices, shares, crypto and thematic baskets, with 60-plus currency pairs.
Published pricing stops at "spreads from 0.00 pips and zero commission," with a note that quoted prices are indicative and live pricing is in the platform. Minimum lot size is 0.01, margin call sits at 120% with a 30% stop-out, and minimum order distance is zero on FX majors. Swap-free status is offered through a separate Islamic account rather than as a switch on any tier.
Platforms, funding and support
This is the strongest part of the offering. MT4 and MT5, a TradingView integration, the in-house CXM Trader terminal, CXM Hub, FIX API, VPS, Trading Central and an economic calendar. Copy trading and PAMM accounts have their own products rather than being a line in an FAQ. Support runs 24/7 with live chat, a Dubai phone number and a site published in fourteen languages.
Funding is free in both directions. Withdrawals cost nothing on cards ($20 minimum, instant), bank wire ($100, one to two business days), e-wallets ($10, instant), crypto ($50, instant) and local bank rails ($100, one to two business days), and CXM claims 95% clear in under fifteen minutes. Client funds are held in segregated accounts, negative balance protection is guaranteed, and a $5m professional indemnity and crime policy is placed with Howden at Lloyd's — which protects against the broker's own errors and fraud, not against the broker failing, and is not a compensation scheme.
Reputation: a strong score with a specific crack
Trustpilot gives CXM 4.5 from 878 reviews, 91% of them five star and 5% one star, with 252 posted in the past year. CXM claimed the profile in August 2025, holds a paid Trustpilot subscription and invites customers to review, so the volume is partly solicited — but the company also answers 79% of negative reviews, which is rare here and worth crediting. The praise is consistent and unremarkable: fast support, quick withdrawals, helpful account managers.
The one-star file is narrower and more serious. It centres on profits reversed under CXM's latency-arbitrage clause. An Egyptian reviewer in April 2026 describes depositing $102, making $522, requesting a $604 withdrawal, and having the withdrawal refused and the account suspended; CXM's public reply does not dispute the sequence, stating that the trading pattern was identified as latency arbitrage and that "profit adjustments and account restrictions may be applied in such cases." Other reviews report swap charges on accounts marked swap-free and balance adjustments notified only after the fact. None of this is hidden — it is in the terms — but it is the part of CXM a scalper needs to read before funding.
Who it is for
CXM fits a trader who wants range and speed at a low entry price: MT4, MT5 and TradingView on one account, a thousand instruments, free instant withdrawals and a $10 or $50 way in. On product and payments it outclasses most brokers with similar licensing, and the Trustpilot record, solicited or not, is better than its peers'.
It does not fit anyone who needs the counterparty to be as good as the product. The licence that would matter to a UK or EU trader is closed to retail clients and those countries are excluded anyway; the company that may hold the balance sits in St Vincent with no financial regulator; and the house advertises leverage settings no responsible broker would put in front of a $500 account. Use the Zero or ECN tier, ignore the unlimited-leverage marketing, keep the balance small, withdraw often, and read the latency-arbitrage clause first.
How to open an account
CXM
Before you apply
- Minimum age
- 18+
- Documents required
- Government-issued photo ID and a proof of address
Six companies carry the CXM name and only two of them can hold your money: CXM Group (SC) Ltd in Seychelles and CXM Direct LLC in St Vincent and the Grenadines, which has a company number rather than a financial licence. The FCA company takes professional clients and eligible counterparties only; the UAE company is a Category 5 licence for introduction and promotion and states that it does not hold client funds or execute trades. Check which of the six appears on your client agreement, and read the terms on latency arbitrage before you trade — CXM enforces them by adjusting profits.
- 1.
Find out which company you are signing with
CXM's own regulations page says client funds sit with CXM Group (SC) Ltd in Seychelles or CXM Direct LLC in St Vincent and the Grenadines. The FCA and UAE entities are not options for a retail client. Open the client agreement before you register and check the company name on the first page.
- 2.
Pick an account by what it actually costs
Cent opens at $10 and CXM Trader at $100, both capped at 1:2000. Standard needs $50 and ECN $100 — these are the two that advertise "unlimited" leverage. Zero needs $1,000 for spreads from 0.0 pips at 1:1000. Every account reaches the same instruments, so the choice is purely about pricing and leverage.
- 3.
Verify and fund
Upload a photo ID and proof of address. Funding runs through cards, bank wire, e-wallets, crypto and local bank rails, with no fee on any of them and minimums from $10 on e-wallets to $100 on wires. CXM says 95% of withdrawals are processed in under 15 minutes.
- 4.
Read the leverage policy before you use the leverage
"Unlimited" is a label, not a promise. It applies only after two trades, only on Standard and ECN, and only on majors — and it resolves to 2,000,000:1 below $500 of equity, 50,000:1 up to $1,000, and the ordinary tiered ladder above that. News windows drop you to 1:200 and end-of-day positions to 1:100.
- 5.
Test a withdrawal and keep a record
Take money out early to confirm the route works. Keep your own trade history: the most serious complaints against CXM involve profits reversed and accounts suspended under the latency-arbitrage clause, and you will want your own record if that conversation ever happens.
Good to know before you start

Why you have to verify your identity
Every regulated broker and exchange must confirm who you are before you can trade or withdraw. Expect to upload a passport or national ID and a proof of address under three months old (utility bill or bank statement). Most platforms approve documents within a few hours; a mismatch between your ID and the name on your payment method is the most common reason for delays.

How funding your account works
Deposits by card or e-wallet usually land within minutes; bank wires take one to three business days and may carry a fee from your bank. Withdrawals go back to the method you deposited with, which is an anti-money-laundering rule rather than a platform choice. Start with the minimum, confirm a small withdrawal works, then scale up.

What to expect on your first trade
Open a demo account first if the platform offers one, then place a small live trade on a liquid market such as EUR/USD or BTC/USD. Check the spread, the commission and the swap before you confirm. Set a stop-loss on every position — losing a small amount quickly is the cheapest lesson in trading.
About the company
- Parent company
- CXM Group
- Founded
- 2015
- Headquarters
- Mahé, Seychelles
Contact & support
- [email protected]
- Phone
- +971 54 454 8564
- Support hours
- 24/7
- Live chat
- Yes
- Languages
- English, Spanish, Arabic, Hindi, Indonesian, Portuguese, Russian, Thai, Uzbek, Vietnamese, Simplified Chinese, Kazakh, Azerbaijani and Khmer
- Address
- House of Francis, Room 101(A), Ile Du Port, Mahé, Seychelles
Awards & recognition
- 2026
Best Gold Trading Broker
iFX EXPO
- 2026
Leading Metals Trading Broker in Asia
WikiExpo Hong Kong
- 2025
Best Fintech Forex Broker
Forex Expo Dubai
- 2025
Best ECN Forex Broker – LATAM
Wealth Expo
- 2025
Best ECN/STP Broker – MEA
Ultimate Fintech
- 2025
Top 100 Trusted Financial Institutions
MEFM Awards Dubai
Frequently asked questions
Is CXM regulated?
Partly, and not where it counts for most retail clients. CXM Prime Ltd holds FCA authorisation 966753 but works only with professional clients and eligible counterparties. CXM Securities LLC holds UAE licence 20200000267, a Category 5 permission for introduction and promotion that cannot hold client funds. Retail money sits with CXM Group (SC) Ltd under Seychelles licence SD231 or with CXM Direct LLC in St Vincent and the Grenadines, which has a company number and no financial licence.
What is CXM's minimum deposit?
$10 on the Cent account, $50 on Standard, $100 on ECN and on the CXM Trader account, and $1,000 on Zero. All of them reach the same instrument list, so the tier changes the pricing and the leverage rather than the market access.
Does CXM really offer unlimited leverage?
Not in the way the word suggests. It is available only on Standard and ECN, only after two executed trades, and only on majors. The leverage policy sets it at 2,000,000:1 below $500 of equity and 50,000:1 between $501 and $1,000; above $1,000 the account reverts to the normal ladder, which starts at 1:2000 and falls to 1:100 above $100,000 of equity.
Can CXM take back my profits?
Its terms allow it. CXM classifies certain trading patterns as latency arbitrage and, in its own public wording, applies "profit adjustments and account restrictions" in those cases. An April 2026 Trustpilot reviewer describes a $604 withdrawal refused and the account suspended on those grounds. If you scalp or trade news, read the abusive-trading section of the terms before you deposit.
How fast are withdrawals and what do they cost?
Nothing, on every method. Cards start at $20 and are instant, e-wallets at $10 instant, crypto at $50 instant, and bank wire or local bank transfer at $100 with a one-to-two business day settlement. CXM says 95% of withdrawals are processed in under fifteen minutes.
Does the $5 million insurance protect my deposit?
No. It is a professional indemnity and crime policy placed with Howden in the Lloyd's market, covering losses from the broker's errors, omissions, negligence and fraud and claims brought against it. It is not an investor compensation scheme and it does not guarantee your balance if the company fails. Segregated accounts and negative balance protection are the other protections CXM publishes.
Sources
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