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EC Markets Review

Real ASIC and FCA licences, a Mauritius contract, and a Trustpilot rating suspended over fake reviews.

FCAASICFMA / FSPRFSCAFounded2012HeadquartersEbène, Mauritius
2.7
Rating · / 5
Visit EC Markets
  • Genuine retail licences in three well-supervised markets: ASIC AFSL 414198 in Australia, FSCA 51886 in South Africa and FMA registration FSP197465 in New Zealand.
  • A $10 minimum on both the STD and the ECN account, so raw spreads with a $1.50-per-side commission are reachable without a large balance.
  • No deposit fee, no withdrawal fee from EC Markets, and no inactivity fee published anywhere in the fee documentation.
  • Trustpilot has suspended the company's rating for a breach of its guidelines and says it removed a number of fake reviews; of the 120 reviews that remain, 50% are one star and 48% are five star, with almost nothing in between.
  • The company that operates the website and holds most clients' money is the Mauritius entity, where there is no compensation scheme and no ombudsman — the FCA, ASIC and FSCA licences the marketing leans on do not cover those accounts.
  • The FCA-authorised company is a renamed shell: Companies House shows 07601714 incorporated in April 2011 and trading as DNL Finance, then AlumFX, then GCM Prime, before taking the EC Markets name in January 2020.
Min deposit
$10
Spreads from
0.0 pipsECN and PRO
Max leverage
up to 1:1000on the offshore entity; regulatory caps apply to ASIC and FSCA clients
Commission
$1.50per lot per side on ECN; none on STD and PRO
  • Demo account
  • Islamic account
  • Copy trading
  • Negative balance protection

At a glance

Platforms
  • MT4
  • MT5
  • Web platform
  • Mobile app
Instruments
  • Forex
  • CFDs
  • Stocks
  • Indices
  • Commodities
  • Crypto
Not accepted from
  • the EU or the US

The international site states it is not intended for residents of the UK; or any jurisdiction where its use would breach local law

Payment methods
  • Bank transfer
  • Card
  • Crypto
Base currencies
  • USD
  • CNY
  • IDR
  • MYR
  • THB
  • VND
  • INR and USDT
Execution
Hybridthe Australian licence authorises making a market in FX and derivatives; ECN and PRO run on raw pricing

Pros

  • Genuine retail licences in three well-supervised markets: ASIC AFSL 414198 in Australia, FSCA 51886 in South Africa and FMA registration FSP197465 in New Zealand.
  • A $10 minimum on both the STD and the ECN account, so raw spreads with a $1.50-per-side commission are reachable without a large balance.
  • No deposit fee, no withdrawal fee from EC Markets, and no inactivity fee published anywhere in the fee documentation.
  • Deep local payment coverage for Southeast Asia — UnionPay, IndonesiaPay, MalaysiaPay, ThailandPay and VietnamPay — plus USDT funding, with account currencies in CNY, IDR, MYR, THB, VND and INR.

Cons

  • Trustpilot has suspended the company's rating for a breach of its guidelines and says it removed a number of fake reviews; of the 120 reviews that remain, 50% are one star and 48% are five star, with almost nothing in between.
  • The company that operates the website and holds most clients' money is the Mauritius entity, where there is no compensation scheme and no ombudsman — the FCA, ASIC and FSCA licences the marketing leans on do not cover those accounts.
  • The FCA-authorised company is a renamed shell: Companies House shows 07601714 incorporated in April 2011 and trading as DNL Finance, then AlumFX, then GCM Prime, before taking the EC Markets name in January 2020.
  • Recurring public complaints describe withdrawals marked as failed and accounts frozen for a vague "trading activity review" after a profitable run, with no rule or trade identified.

Is EC Markets safe?

EC Markets is regulated by FCA (United Kingdom), ASIC (Australia), FMA / FSPR (New Zealand), FSCA (South Africa), FSC (Mauritius), FSA (Seychelles), SCA (UAE). No regulator warnings or enforcement actions found.

Trustpilot
Rating suspended by Trustpilot

120 reviews · source

No regulator warnings or enforcement actions found

What clients complain about

  • Trustpilot shows no score for EC Markets: the profile carries a warning that the rating is unavailable due to a breach of Trustpilot's guidelines, and a notice that Trustpilot removed a number of fake reviews for the company.
  • The 120 surviving reviews, 93 of them from the past year, split 50% one star and 48% five star with 2% at three stars and nothing at two or four — a shape that suggests the file has been managed from both directions.
  • Negative reviews repeat one allegation: a withdrawal marked as failed and the account then placed under a vague "trading activity review" after a profitable period, with no specific trade or rule cited.
  • Others describe deposits that were not credited for days.
  • EC Markets replies to most negative reviews, but the replies point the customer to support rather than address the specific claim.

Account types

AccountMin depositSpreads fromCommission
STD$10From 1.0 pipsNone
ECN$10From 0.0 pips$1.50 per lot per side
PRO$5000From 0.0 pipsNone

What does EC Markets charge?

EC Markets quotes EUR/USD from From 1.0 pips on its STD account. 6 of the 6 payment methods listed take deposits free of charge.

Typical spreads

InstrumentAccountSpreadCommission
EUR/USDSTDFrom 1.0 pipsNone
EUR/USDECNFrom 0.0 pips$1.50 per lot per side
EUR/USDPROFrom 0.0 pipsNone

Deposit & withdrawal fees

MethodDeposit feeWithdrawal feeProcessing time
Bank transferNoneNoneWithdrawals $50–$6,800, around two hours on average
International bank wireNoneNoneWithdrawals $200–$90,000, around two hours on average
Visa / MastercardNoneNoneDeposits instant
STICPAYNoneNoneWithdrawals $200–$50,000, around two hours on average
USDT via OTC123NoneNoneWithdrawals 50–50,000 USDT, around two hours on average
Local rails: UnionPay, IndonesiaPay, MalaysiaPay, ThailandPay, VietnamPay, PoliPayNoneNoneInstant to T+5
EC Markets Fees

Which countries does EC Markets accept?

EC Markets accepts clients from 22 of the countries we checked and does not accept 10. Restricted: United States, United Kingdom, Germany.

Regulation and who actually holds your money

EC Markets lists seven companies. Three of them hold real retail licences: EC Markets Financial Limited under ASIC AFSL 414198, which since February 2012 has been authorised to deal in and make a market for FX and derivatives with retail and wholesale clients; the same company under FSCA licence 51886 in South Africa; and its New Zealand registration FSP197465. EC Markets Group Ltd is authorised by the FCA under FRN 571881. The UAE company, licence 20200000281, is licensed for ranking and advice only and states in EC Markets' own words that it is "not authorised to hold client assets or client money."

None of that describes the account most readers of this page would open. The footer of ecmarkets.com says the site is operated by EC Markets Limited in Mauritius, FSC licence GB21200130, and the disclaimer adds that the site is not intended for residents of the UK, the EU or the US. So the licences that carry compensation schemes sit on entities the international client never signs with, and the Mauritius company that does hold the money offers neither a compensation fund nor an ombudsman.

A licence with three previous names

The FCA authorisation is worth a second look, because the marketing presents it as evidence of a decade of history. Companies House records EC Markets Group Ltd, company number 07601714, as incorporated on 12 April 2011 — but under the name DNL Finance Limited. It became AlumFX Limited in April 2013, GCM Prime Ltd in August 2015, and only took the EC Markets name on 29 January 2020. Its SIC code is 64999, financial intermediation not elsewhere classified.

That is not itself wrongdoing; buying an authorised shell is a normal and legal route into UK regulation. It does mean the "over 10 years of professional experience" line on the about page is measured from a company that spent most of that decade operating under other brands. The EC Markets brand as international traders meet it dates from 2020, and the Mauritius licence number GB21200130 points to an issue date of 2021.

Fees and spreads

Three accounts, and the pricing is genuinely competitive on paper. STD opens at $10 with spreads from 1.0 pips and no commission. ECN also opens at $10, with spreads from 0.0 pips and $1.50 per lot per side — $3 round turn, which is at the cheaper end of the market. PRO needs $5,000 and offers spreads from 0.0 pips with no commission, which means the cost is folded into a markup you cannot see. All three run a fixed leverage model up to 1:1000 with a 50% margin call level and a 0.01-lot minimum.

There is no deposit fee, no withdrawal fee from EC Markets, and no inactivity fee published in the fee documentation. Swaps adjust at 00:00 GMT+2 and Wednesday positions are charged three days' interest. Swap-free status is available on STD and ECN but not on PRO, which is an odd restriction given that PRO is the account aimed at the largest balances.

Platforms and instruments

MetaTrader 4 and MetaTrader 5 on desktop, web and mobile, plus an EC Markets app for funding and account management. There is no proprietary trading terminal, no cTrader, no TradingView integration and no copy-trading service, so anything beyond stock MetaTrader has to come from third-party expert advisors you install yourself.

The instrument list is modest: around 100 CFDs in total, built on roughly 48 currency pairs, gold and silver, Brent and WTI, a set of global indices and a handful of crypto CFDs including BTC, ETH, XRP and DOT. Share CFDs are offered but the range is small. EC Markets publishes execution statistics — 0.004 seconds average, 95.71% of orders filled at the requested price or better, a 99% fill rate — which are the broker's own numbers and are not independently audited.

Deposits and withdrawals

Funding is the strongest part of the offering for Asian clients. Alongside cards and bank transfer, EC Markets runs local rails — UnionPay, IndonesiaPay, MalaysiaPay, ThailandPay, VietnamPay and PoliPay — with processing from instant to T+5, and accepts USDT through OTC123. Account currencies include CNY, IDR, MYR, THB, VND and INR as well as USD, which removes a conversion step that costs most offshore clients real money.

Published withdrawal limits are $50 to $6,800 by bank transfer, $200 to $90,000 by international wire, $200 to $50,000 by STICPAY and 50 to 50,000 USDT via OTC123. EC Markets advertises an average processing time of two hours and charges nothing. That advertised speed is exactly what the complaint record contradicts, which is covered below — treat the two-hour figure as the best case, not the expected case.

Reputation: a rating Trustpilot took down

Trustpilot does not display a score for EC Markets. The profile carries a warning that reads, in Trustpilot's words, that the company's rating is unavailable due to a breach of its guidelines, alongside a notice that the platform removed a number of fake reviews. That is a sanction Trustpilot applies rarely, and it is the single most important fact on this page.

What remains is 120 reviews, 93 of them from the past year, distributed 50% one star, 48% five star, 2% three star and nothing at all at two or four. A bimodal split like that is the signature of a review file that has been worked on from both sides. The negative half repeats one story: a withdrawal request marked failed, then the account placed under a "trading activity review" with no trade and no rule identified, typically after a profitable run. A September 2026 reviewer documents two withdrawals of $1,047 and $946 handled that way. EC Markets does reply to most negative reviews, but the replies direct the customer to support rather than answer the allegation.

Who it is for

EC Markets suits a narrow audience: a trader in Southeast Asia or Latin America who wants MetaTrader, raw spreads from a $10 deposit and a local payment rail, who intends to keep the balance small, and who is willing to accept a Mauritius counterparty with no compensation scheme.

It is not a fit for anyone who needs the protection the brand advertises. UK and EU residents are turned away by the site's own disclaimer. Australians, New Zealanders and South Africans are the exception — they are onboarded to a properly licensed local entity and get the supervision that comes with it. Everyone else should weigh a suspended Trustpilot rating and a consistent withdrawal complaint theme against spreads that, competitive as they are, only matter if the money comes back out.

How to open an account

EC Markets

Before you apply

Minimum age
18+
Documents required
Government-issued photo ID and a proof of address

Seven companies sit behind the brand, but ecmarkets.com says in its own footer that the site is operated by EC Markets Limited in Mauritius. That is the company most clients contract with, and Mauritius has no investor compensation scheme. Australian, New Zealand and South African residents are onboarded to EC Markets Financial Limited; UAE residents deal with a company licensed only to market and advise. Check which entity appears on your client agreement before you fund the account.

  1. 1.

    Check which company will hold your money

    The footer of ecmarkets.com names EC Markets Limited (Mauritius, FSC licence GB21200130) as the operator. Australians get EC Markets Financial Limited under AFSL 414198, South Africans the same company under FSCA 51886. The client agreement is the document that settles it, so open it before you register.

  2. 2.

    Register and pick an account

    Sign up through the EC Markets client portal with your name, email and country. STD and ECN both open from $10; PRO needs $5,000. Only STD and ECN can be switched to swap-free, so choose accordingly if you need an Islamic account.

  3. 3.

    Verify your identity

    Upload a government-issued photo ID and a proof of address. EC Markets does not publish a verification time, and several public complaints concern documents and deposits that were not matched to the account, so keep your own copies and payment receipts.

  4. 4.

    Fund the account

    Cards, bank transfer, international wire, STICPAY and USDT via OTC123 are supported, along with local rails such as UnionPay, IndonesiaPay, MalaysiaPay, ThailandPay, VietnamPay and PoliPay. Bank transfer starts at $50, international wire and STICPAY at $200. EC Markets charges no deposit fee.

  5. 5.

    Download MetaTrader and start small

    MT4 and MT5 are available for desktop, web and mobile, plus the EC Markets app for funding and account management. Trade a small balance first and test a withdrawal before committing more — withdrawals are the single most common complaint against this broker.

Good to know before you start

Why you have to verify your identity

Why you have to verify your identity

Every regulated broker and exchange must confirm who you are before you can trade or withdraw. Expect to upload a passport or national ID and a proof of address under three months old (utility bill or bank statement). Most platforms approve documents within a few hours; a mismatch between your ID and the name on your payment method is the most common reason for delays.

How funding your account works

How funding your account works

Deposits by card or e-wallet usually land within minutes; bank wires take one to three business days and may carry a fee from your bank. Withdrawals go back to the method you deposited with, which is an anti-money-laundering rule rather than a platform choice. Start with the minimum, confirm a small withdrawal works, then scale up.

What to expect on your first trade

What to expect on your first trade

Open a demo account first if the platform offers one, then place a small live trade on a liquid market such as EUR/USD or BTC/USD. Check the spread, the commission and the swap before you confirm. Set a stop-loss on every position — losing a small amount quickly is the cheapest lesson in trading.

About the company

Founded
2012
Headquarters
Ebène, Mauritius

Contact & support

Support hours
24/5
Live chat
Yes
Languages
English, Simplified and Traditional Chinese, Arabic, Spanish, Portuguese, French, Japanese, Korean, Thai, Vietnamese, Malay and Indonesian
Address
The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201, Ebène, Mauritius

Awards & recognition

  • 2025

    Most Trusted Broker

    UF Awards

  • 2025

    Most Trusted Broker LatAm

    UF Awards

  • 2025

    Best IB Affiliate Programme

    UF Awards

  • 2024

    Best Value Broker

    UF Awards

  • 2024

    Best Customer Service

    Forex Expo

Frequently asked questions

Is EC Markets regulated?

Yes, but the licence that matters depends on where you live. Australians deal with EC Markets Financial Limited under ASIC AFSL 414198, South Africans under FSCA 51886 and New Zealanders under FSP197465. EC Markets Group Ltd holds FCA authorisation FRN 571881. Everyone else contracts with EC Markets Limited in Mauritius under FSC licence GB21200130, which is the company the website footer names as its operator.

Why does Trustpilot not show a rating for EC Markets?

Trustpilot has suspended the score. The profile carries a warning stating that the rating is unavailable due to a breach of Trustpilot's guidelines, together with a notice that Trustpilot removed a number of fake reviews for the company. The 120 reviews still on the page split 50% one star and 48% five star, with only 2% anywhere in between.

What is the minimum deposit at EC Markets?

$10 on both the STD and the ECN account, and $5,000 on PRO. The $10 entry to ECN is unusual — most brokers put raw spreads with per-lot commission behind a much larger balance. The minimum trade size on all three accounts is 0.01 lots.

What does trading cost?

STD spreads start at 1.0 pips with no commission. ECN starts at 0.0 pips with $1.50 per lot per side, so $3 round turn per standard lot. PRO starts at 0.0 pips with no commission, meaning the cost is inside the spread rather than itemised. There is no deposit fee, no withdrawal fee and no published inactivity fee.

Can UK or EU residents open an account?

Not through ecmarkets.com. The site's own disclaimer states that its information is not intended for residents of the UK, the EU or the US. EC Markets Group Ltd holds an FCA authorisation, but the international website does not onboard UK clients to it.

How fast are withdrawals?

EC Markets advertises an average of two hours, with limits of $50–$6,800 by bank transfer, $200–$90,000 by international wire, $200–$50,000 via STICPAY and 50–50,000 USDT through OTC123. The advertised speed is contradicted by the most common complaint against the broker: withdrawals marked as failed and accounts placed under a "trading activity review" after profitable trading. Test a small withdrawal early.

Sources

  1. 1ecmarkets.com
  2. 2ecmarkets.com
  3. 3ecmarkets.com
  4. 4ecmarkets.com
  5. 5ecmarkets.com
  6. 6ecmarkets.com
  7. 7trustpilot.com
  8. 8find-and-update.company-information.service.gov.uk
  9. 9search-afsl.com
  10. 10fxtrustscore.com
  11. 11directory.financemagnates.com
  12. 12wikifx.com

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